Support
We're here to help
Start with the topics below. For anything account-specific, sign in and raise a request from your dashboard so we can see the record you're asking about.
Accounts
Opening an account, account numbers, statements and balances.
Transfers
Sending money, references, pending payments and beneficiaries.
Limits
Daily, monthly and per-transaction limits, and remaining allowance.
Sign-in & security
Passwords, two-factor codes, devices and sessions.
Frequently asked
How do I open an account?
Register with your name, email and phone. A customer ID and account number are issued immediately.
Where do I see my transactions?
Sign in and open Transactions in your dashboard; every posting is listed with a reference.
Why was a transfer declined?
Most declines are an insufficient available balance, an account restriction, or a limit already used.
How do I contact a person?
Open Support inside your dashboard to raise a ticket that the service desk can answer directly.